At Sebastian Voyages, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring your experience is safe and secure. Below, we outline how we collect, use, and protect your data, as well as how you can opt-out of certain communications.
1. Information We Collect
We collect information when you place an order, contact us, or subscribe to our updates. This may include:
- Personal Information: Name, address, phone number, and email address.
- Payment Information: Since we offer cash on delivery, we do not collect or store payment details, but we retain information related to your delivery preferences.
- Website Usage Data: We may collect information about your interactions with our website through cookies or other tracking technologies. This helps us understand how you use our site and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order or any related customer service inquiries.
- To send you promotional offers, updates, or important information about our products.
3. How We Protect Your Information
We take the protection of your personal data seriously. We implement security measures to prevent unauthorized access, alteration, or disclosure of your information. However, no method of transmission over the internet is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.
4. Opt-Out Instructions
If you no longer wish to receive marketing communications from us, you can easily opt out by following these steps:
- Unsubscribe from Emails: If you are receiving promotional emails, you can click the unsubscribe link at the bottom of any email from us.
- Contact Us: Alternatively, you can contact our customer service team directly at [email protected] and request to be removed from our mailing list.
Please note, even if you opt out of marketing emails, we may still contact you regarding your order or important account-related matters.
5. Changes to This Privacy Policy
We reserve the right to update or change our privacy policy at any time.
6. Contact Us
If you have any questions about our privacy practices or need further assistance, feel free to contact us at [email protected].